Customer Care Services
Customer Care
B.E Telecom gives partner’s a ‘customer care’ service that will help companies to maximize the lifetime value of each and every customer.
We help companies to efficiently acquire customers and fulfill customer sales orders, while boosting revenues. Also we help businesses to effectively and efficiently target potential customers guaranteeing better sales and return-on-investment results.
We believe that the key to maintain success is to constantly measure and evaluate your business performance. We recommend solutions for identified business gaps to help customers’ businesses improve.
Customer Acquisition and Value Growth Services
Inbound Tele-sales
Outbound Tele-sales
Up-Selling & Cross-selling Programs
Order Tracking/management.
Leads Generation
Response to advertisement
Customer Prospecting Services
General information.
Product information.
Advertisement response.
Campaign management.
Database building.
Validation and profiling.
Events traffic generation.
Tele-research.
Customer Retention Services.
Satisfaction Surveys.
Customer Retention.
Loyalty Programs.
